RemoteHQ
Secure co-browsing experience
Jun 2021 - Mar 2022 · 10 mos
UX Audit · Product Design · UI Redesign
Project info
RemoteHQ needed a product redesign to enhance its collaborative browser tool. We simplified key user journeys, introduced a modern design system, and added seamless integrations with tools like Zoom and Slack. The redesign played a key role in RemoteHQ’s successful acquisition by Presence.com.
The Challenge
RemoteHQ, an early-stage startup, needed to refine its collaborative browser tool to improve usability and establish product-market fit. The existing platform lacked seamless user flows and integration capabilities.
Our Process
Starting with a UX audit, we identified critical usability issues and areas for improvement. We redefined core journeys like onboarding and tool usage, introduced a modern design system, and integrated key third-party platforms like Slack and Zoom. We collaborated with stakeholders to align on the product roadmap and acceptance criteria.
The Outcome
The redesigned platform simplified user workflows and introduced seamless integrations, making RemoteHQ more competitive. The redesign directly contributed to the platform’s acquisition by Presence.com, achieving the founders’ long-term vision.
